Frequently Asked Questions
Find answers to the most common questions about PureChat.
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Yes, basic features of PureChat are completely free. You can start video chatting with strangers without any cost. We also offer premium features for enhanced experience, but the core functionality remains free for everyone.
Our matching algorithm pairs you with a random user who is currently online and looking to chat. You can set preferences to find people with similar interests, but the core matching remains random to keep conversations spontaneous and exciting.
We take safety seriously. PureChat uses automated moderation systems combined with human oversight to create a safe environment. Users can report inappropriate behavior, and we have strict community guidelines. Additionally, you can remain anonymous and control who you interact with.
Absolutely! PureChat works on all modern browsers, including mobile devices. There's no app download required—just visit our website from your phone's browser and start chatting.
We recommend never sharing personal information like your address, phone number, or financial details. Use the report feature if someone makes you uncomfortable, trust your instincts, and end conversations that feel off. Remember, you can disconnect at any time and match with someone new.
Use the report button immediately to flag the user. Our moderation team reviews reports quickly and takes appropriate action. You can also block users to prevent future connections. Your safety is our priority, so please report any violations of our community guidelines.
No account is required to start chatting on PureChat. You can begin using the platform immediately without registration. However, creating a free account unlocks additional features like adding friends and customizing your preferences.
During a video chat, you'll see an option to add the person you're talking to as a friend. Once they accept your request, you can reconnect in the future through your friends list. This feature requires a free account.
PureChat adapts video quality based on your internet connection to ensure smooth conversations. Most users experience HD quality video. For best results, use a stable internet connection and modern device.
You can delete your account at any time through the settings menu. Go to Account Settings and select "Delete Account." Please note that this action is permanent and removes all your data from our servers.